Cross Lanes: Boil Water Advisory

West Virginia American Water has issued a precautionary boil water
advisory for approximately 139 customers on Koontz Drive, Edds Lane, Hidden
Pines Lane, Duncansville Road, Floradale Drive, Balsam Circle, Silver Drive,
Shasta Drive, Sunrise Lane, Ebert Lane, Embassy Drive, Imperial Drive, Imperial
Place, Morrison Drive, Tiffany Drive, Cody Drive, and Kathy Lane in Cross
Lanes. The advisory follows a water main break, which crews are working to
repair as quickly as possible. The estimated restoration time is 10:00pm.  

 

Once service is restored, affected customers should boil their
water before consumption until further notice. Once the system recovers, West
Virginia American Water will be collecting additional water quality samples in
the area of the outage, which require a minimum of 24 hours for analysis.
Customers will be notified in the same manner once the analysis is complete and
the advisory can be lifted.

Boiling kills bacteria and other organisms that may be present in
the water. Customers are asked to bring water used for drinking, cooking,
bathing and brushing teeth to a full boil for a minimum of one minute, then
cool before use. 

 

West Virginia American Water also
recommends the following steps:

·           
Throw away beverages and ice cubes if made with tap water

·           
Keep boiled water in the refrigerator for drinking 

·           
Provide pets with boiled water after cooling

·           
Do not use home filtering devices in place of boiling or using
bottled water most home water filters will not provide adequate protection from
microorganisms 

·           
Use only boiled water to treat minor injuries.

 

For
the most up to date information on water service restoration, customers are
asked to visit their MyWater
account at amwater.com/mywater. If needed
for emergencies, the customer service center can be reached at 1-800-685-8660.