West Virginia American Water has issued a precautionary boil water
advisory for approximately 21 customers in the 1900 block of Doulton Avenue and
19th Street from Daulton Avenue to 11th Avenue. The advisory follows a main break, which
crews are working to repair as quickly as possible. The estimated restoration
time is 2:00 pm. Customers will be notified of the advisory by the American
Water emergency notification system.
Once service is restored,
affected customers should boil their water before consumption until further
notice. Boiling kills bacteria and other organisms that may be present in the
water. Customers are asked to bring water used for drinking, cooking, bathing
and brushing teeth to a full boil for a minimum of one minute, then cool before
use.
West Virginia American Water
also recommends the following steps:
Throw away beverages and ice cubes
if made with tap water;
Keep boiled water in the
refrigerator for drinking;
Provide pets with boiled water
after cooling;
Do not use home filtering devices
in place of boiling or using bottled water; most home water filters will
not provide adequate protection from microorganisms;
Use only boiled water to treat
minor injuries.
Once the system recovers, West Virginia
American Water will be collecting additional water quality samples in the area
of the outage, which require a minimum of 24 hours for analysis. Customers will
be notified in the same manner once the analysis is complete and the advisory
can be lifted. For more information, contact West Virginia American Water’s
customer service center at 1-800-685-8660.