West Virginia American Water has issued a precautionary boil
water advisory for approximately 305 customers on 4th Avenue,
Patrick Street, 5th Avenue, Rebecca Street, 6th Avenue,
Clyde Court, Patrick Street Plaza, Kanawha Boulevard West, Kemp Avenue, and
Washington Street West in West Charleston. The advisory follows a main break,
which crews are working to repair as quickly as possible. We estimate service
will be restored by midnight. Customers will be notified of the advisory by the
American Water emergency notification system.
Once service is restored, affected customers should boil
their water before consumption until further notice. Boiling kills bacteria and
other organisms that may be present in the water. Customers are asked to bring
water used for drinking, cooking, bathing and brushing teeth to a full boil for
a minimum of one minute, then cool before use.
West Virginia American Water also recommends the following
steps:
Throw
away beverages and ice cubes if made with tap water;
Keep
boiled water in the refrigerator for drinking;
Provide
pets with boiled water after cooling;
Do
not use home filtering devices in place of boiling or using bottled water;
most home water filters will not provide adequate protection from
microorganisms;
Use
only boiled water to treat minor injuries.
Once the system recovers, West Virginia American Water will
be collecting additional water quality samples in the area of the outage, which
require a minimum of 24 hours for analysis. Customers will be notified in the
same manner once the analysis is complete and the advisory can be lifted. For
more information, contact West Virginia American Water’s customer service
center at 1-800-685-8660.
