New Albany: Main Break Repairs

This is an urgent notification from Indiana American Water. Our crews are making emergency repairs due to a Main Break beginning at 5:25 PM on 8/14/2024 in New Albany. You reside in the affected area and may experience discolored or cloudy water, low water pressure, or no water. Repairs are expected to take approximately 4 to 6 hours to complete.
When water service is restored, customers may experience discolored water. If your water is discolored, run the cold water taps only, at the lowest level of the house for about 3 to 5 minutes until the water runs clear. You will not receive any further notification unless additional action is required or conditions change.
If you are a landlord and water service is in your name, please inform your tenants so they are aware of this impact to their water service. In keeping with American Water’s focus on safety for both customers and employees, please do not approach our crews while they work.
We apologize for any inconvenience and appreciate your patience and understanding as we work to resolve the issue.