Charleston: Main Break: Boil Water Advisory: Madison Street
West Virginia American Water has issued a precautionary boil water advisory for approximately 302 customers on Madison Street, Central Avenue, Main Street, Bream Street, Grant Street 3rd Avenue, 4th Avenue, 5th Avenue, 6th Avenue, 7th Avenue, Florida Street, Beatrice Street, and Russell Street. The advisory follows a water main break, which crews have repaired.
Once service is restored, affected customers should boil their water before consumption until further notice. Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use.
West Virginia American Water also recommends the following steps:
Throw away beverages and ice cubes if made with tap water;
Keep boiled water in the refrigerator for drinking;
Provide pets with boiled water after cooling;
Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms;
Use only boiled water to treat minor injuries.
Once the system recovers, West Virginia American Water will be collecting additional water quality samples in the area of the outage, which require a minimum of 24 hours for analysis. Customers will be notified in the same manner once the analysis is complete and the advisory can be lifted. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.
